Terms of Service

Effective date: 19 September 2026

Service scope

Medquro provides workflow software for clinics to manage patient tokens, queues, staff and related operational records. It does not provide medical advice or replace clinical judgment.

Clinic responsibilities

Organizations are responsible for the accuracy of their data, obtaining patient consent, managing staff access, protecting their credentials, and complying with applicable healthcare, privacy and messaging requirements.

Availability and notifications

Queue status and notifications are operational aids. Clinics should maintain appropriate fallback procedures if internet, device or messaging services are unavailable.

Account use

Access is role-based and must not be shared. Medquro may suspend access where needed to protect the platform, clinics or patients.