Privacy Policy

Effective date: 19 September 2026

What we collect

Medquro processes clinic, staff, patient queue and contact-request information only to operate the queue, clinic workflow, support and platform services.

How we use it

We use patient details to create a token, display live queue status, communicate transactional updates when enabled, and maintain clinic visit history. Clinic administrators control their organization’s data.

Sharing and retention

We do not sell personal information. Data is shared only with the relevant clinic, authorized service providers and where legally required. Clinics should retain data only for their legitimate clinical and operational needs.

Security and requests

We use role-based access, audit logging and secure deployment controls. For access, correction, deletion or privacy questions, contact the Medquro support team through the contact page.